Privacy Policy
Effective Date: May 22, 2023
DigitalTapestries ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our Etsy shop.
1. Information We Collect
We may collect and process the following types of personal information:
1.1. Information you provide: When you place an order or communicate with us, you may voluntarily provide certain personal information, such as your name, shipping address, email address, and payment information.
1.2. Order information: We may collect information related to your orders, including the products you purchase, order total, and shipping details.
1.3. Communications: When you contact us via email or any other means of communication, we may collect and retain those communications and their contents.
1.4. Website usage data: We may collect information about your visit to our Etsy shop, including your IP address, device information, browsing activity, and geolocation data.
2. Legal Basis for Processing
We will only collect, use, and process your personal information when we have a legal basis for doing so. The legal basis may include:
2.1. Performance of a contract: We process personal information to fulfill our contractual obligations when you place an order with us.
2.2. Legitimate interests: We may process personal information for our legitimate interests, such as improving our products and services, understanding customer preferences, and preventing fraud.
2.3. Compliance with legal obligations: We may process personal information to comply with applicable laws, regulations, or legal obligations.
3. Use of Personal Information
We may use your personal information for the following purposes:
3.1. Order fulfillment: We use the information you provide to process and ship your orders, communicate with you about your orders, and provide customer support.
3.2. Improving our services: We may use your information to understand your preferences, analyze trends, and enhance our products, services, and website.
3.3. Communication: We may use your contact information to respond to your inquiries, send order notifications, and provide important updates or promotional offers.
3.4. Legal compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes.
4. Sharing of Personal Information
We may share your personal information with the following third parties and under the following circumstances:
4.1. Service providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
4.2. Compliance with law: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
4.3. Business transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your personal information as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the nature of the information, the purposes for which we process it, and any legal or regulatory obligations.
6. Your Rights
As an individual located in the European Union, you have certain rights regarding your personal information. Subject to applicable law, these rights may include:
6.1. Access: You have the right to request access to the personal information we hold about you.